People are at the center of everything we do. Only when our people can do their jobs in the best possible way and get to be the best versions of themselves, can we offer our customers a premium shopping experience. We are a diverse group of people who all share the same goals: to develop the retail business and provide Stockmann customers with inspiration and great shopping. And to make Stockmann the best place to work in retail.
Our journey into the future is based on our three values: We focus on the customer, We act with courage, We work together
Get inspired by our customer focused approach and join the top professionals in retail
When we say that people are at the center of everything we do, we really mean it. We have put our customers at the very heart of everything we do across the business. Our people are the driving force behind our customers’ premium shopping experiences across all our channels. Everyone, no matter what their role, makes sure that we can inspire and meet the needs of our customers.
We believe that continuous learning is the way to help our people to succeed in their tasks.
Everyone has potential and talent, and we support our people’s career development in a variety of ways. That is why we regularly will discuss your success at work and your wishes for your career path. Together we identify learning needs and develop your competences and support your professional growth. On-the-job learning, participation in courses and training programs, peer learning and e-learning are examples of how we support our people to develop their skills.
By making sure that our people can do their jobs in the best possible way, Stockmann is the best place to learn how to create a wow feeling among customers.
TOPIAS HOLAPPA
“It’s amazing to work for a company where you are encouraged to make bold decisions to create a WOW-feeling among your customers. The most important thing is to show the customers that I care. That gives them the feeling of a premium service.”
A motivating workplace where you can reach your full potential
We are a team that believes in sharing our experiences and know-how, inspiring each other to continually improve the way we work. Through inspiration and empowerment, we encourage our people to express their ideas, make decisions and take on new responsibilities.
We are committed to delivering good results and do that by being ambitious in our pursuit of success and by using data and insights as tools for our development. We dare to make decisions and renew our business when necessary for the benefit of our customers.
It also means that we can offer opportunities for you to develop your career and to follow your dreams. That way you can reach your full potential. And when you and your team succeed, we give credit for it and celebrate you for who you are and for a job well done.
Even though the retail industry is changing rapidly, our professionals make Stockmann well equipped for the future.
Andres Alango
“I personally think that the best way to inspire people is to understand what motivates them and to give them the freedom to make decisions concerning their job.”
Together as a team we can reach exceptional results
We know that workload management, clarity, atmosphere and giving appreciation are important to how you feel about your workplace. We truly believe that by working together as a cohesive team, we can reach exceptional results.
To support and guide our leaders, we have developed Leadership Principles. Four key principles provide guidance on how to ensure that the potential of everyone is taken into consideration in the best possible way.
We TRUST our people and empower them to succeed.
We embrace POSITIVITY and are committed to our people.
We interact HUMAN TO HUMAN.
We deliver RESULTS together.
Trust and positivity combined with empathy enable our teams to deliver result and raise the bar to drive success.
For us, working together means taking care of each other. In 2023 we launched a new wellbeing vision to help promote wellbeing among our team members. We have also established wellbeing teams that work to strengthen the experience of wellbeing.
According to our employee survey, our people find that Stockmann has many strengths as a workplace. The opportunity to delight customers in your work, the clarity of expectations regarding your work, the ability to make decisions about your work, cooperation within the team and the opportunity to fulfil yourself at work, are just a few of them.
Mikko Kaunisvirta
“Our multicultural team helps me to develop both myself and the customer experience in a way, that would not be possible in a company operating in only one market.”
In a nutshell – This is what we think a good workplace looks like
Now you know how we make Stockmann a workplace, where you create lasting and valuable experiences. And how we make sure that Stockmann is a good workplace for a good life.
In practice, this means:
You can use your strengths in your job and always get support when you need it
You can influence the content of your job and working hours and find a good work/life balance
You will be given responsibility and opportunities to develop your skills and your career path
You get acknowledged and are given credit for good performance
You are part of a diverse, ambitious team that is constantly developing and inspiring each other
Your leaders care about your well-being and help to create an atmosphere of humanity and empathy
Your leaders have clear and fair principles that are jointly agreed and applied across the company to make sure we reach the goals we have agreed upon together.
“Riku Lyly will lead Stockmann towards its targets – out of love for brands”
On 15 August 2024, Riku Lyly assumed his position as the interim leader of Lindex Group’s Stockmann division. We asked Riku to share his thoughts on the new role and describe his background.
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